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NHS Birmingham and Solihull

Coronavirus resources

These resources that have been pulled together to help families work through unprecedented times.

  • National Autistic Society – guidance and helpline for parents’, young people and staff.
  • Mencap - Easy Read guide to Coronavirus.
  • Place2Be – Guide to helping parents answer questions from their children and to support family wellbeing.
  • Young Minds - Talking to your child about Coronavirus and 10 tips from their Parents Helpline to support family wellbeing.
  • Carers UK - Guidance for carers.
  • Covibook – an interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic.
  • Amaze - information pack for parents.
  • Public Health England have produced an easy read version of their Advice on the coronavirus for places of education.  You can download it here.

To keep up to date with support available for families and Schools please visit

We want Solihull children and young people to be healthy. Healthy children grow into healthy adults and healthy adults have better outcomes.

All children and young people are able to access what is referred to as ‘universal services’ – these are services that most people will be familiar with and they are often most people’s first point of contact.  Universal services include Health Visitors, School Nurses, Doctors, Dentists, Opticians, Pharmacists and Hospitals.

If however your child has health needs that can’t be met by universal services, then they will be referred to services that provide the expertise to meet their health needs. These services are often specialist in nature. Children often use a combination of services to ensure all their health needs are met.

Short Breaks at Lyndon House

Overnight breaks are provided at Lyndon House for children and young people with complex health needs.  Lyndon House aims to provide a service to children and their families or carers and deliver a holistic care package.

Other Health information specifically in relation to SEND

Personal Health Budgets

If you or your child has NHS funded complex healthcare needs, you can ask the NHS for a personal health budget. This is an amount of money from the NHS, which patients agree with their nurse to spend on their health needs. The aim is to give people more choice and control over their healthcare to increase their independence.

Accessing continence supplies for children in Solihull

School nurses within mainstream schools in Solihull no longer provide assessment and referral of children for continence supplies. School nurses are commissioned by Solihull MBC to deliver the Healthy Child Programme and are able to offer basic advice and support on nocturnal enuresis (bedwetting), constipation and toilet training problems. Other health professionals to whom a child may be known, eg community children’s nursing team, do still assess and refer for continence supplies where appropriate.

The Continence service at Grove Road Clinic (tel 0121 704 2381) is unable to assess a child for continence supplies but they are able to provide supplies to eligible children on receipt of a referral from a GP or any other health professional who is qualified to see a child.  Any child with a special needs diagnosis will qualify to receive continence supplies.

Further information and advice can be found at the sites below:

ERIC – the Children’s Bowel and Bladder Charity -

NHS Website information on bedwetting -

Children and Young People’s Continuing Care

What is children and young people’s continuing care?

A continuing care package will be required when a child or young person has needs arising from disability, accident or illness that cannot be met by existing universal or special services alone. 

Some children and young people (up to 18-years-old), may have very complex health needs. These may be the result of congenital conditions, long-term or life-limiting or life-threatening conditions, disability, or the after-effects of serious illness or injury.

These needs may be so complex, that they cannot be met by the services which are routinely available from GP practices, hospitals or in the community commissioned by CCGs or NHS England. A package of additional health support may be needed. This additional package of care is known as continuing care.

Continuing care is not needed by children or young people whose needs can be met appropriately through existing universal or specialist services through a directly contracted case management approach.

The CCG is responsible for leading the process of identifying if a child or young person is eligible for continuing care assessment.

There is more information at:

The CCG is currently developing an information leaflet for parent and carer which will be available on the Local Offer website when it is completed. In the meanwhile, if you require further information you can contact the contact the Children and Young People’s continuing care team at on 0121 612 2133

Health Care Plans in School

If your child has a specific health need (such as Diabetes, Asthma, Epilepsy, Severe allergy etc) they may need a health care plan to advise the school staff on how to manage their condition. Every child’s need is usually specific to them so all care plans should be individualised for the child.

This is usually separate to an Education Health Care Plan as it looks at the health need and any specific actions or precautions the school should take into account in relation to that health condition when your child is in their care.

If your child is in a Solihull mainstream school or is about to start school into a Solihull mainstream school setting and you think your child needs a health care plan you can contact your school nurse through the school or via their website and ask for advice a support.

If your child is in a Solihull special school or is about to start into a Solihull special school setting and you think your child needs a health care plan you can contact your school nurse through the school or via their website and ask for advice a support.

It is important that a health care plan is clear, specific and detailed therefore your school nurse may ask to meet with you and your child and/or your permission to contact any specialist nurses, your child’s Gp or your child’s Consultant to ensure the information that is shared in the plan is accurate and up to date. You should receive a copy of this care plan for your own records.

It is expected that any health care plan is reviewed annually as a minimum but if anything changes with your child’s health condition it is important that you share this with the school nurse who may update the health care plan earlier. This is really important to ensure your child’s needs are still being appropriately met.

If your child has a regular medication that needs to be given in school this may not need a health care plan but will require a consent form completing – please ask your child’s school directly about their medicines in school policy and procedure.

The Designated Clinical Officer (DCO) and Designated Medical Officer (DCO)

The Designated Clinical Officer (DCO) and Designated Medical Officer (DCO) support the clinical commissioning group (CCG) to undertake their statutory responsibilities for children and young people with SEN or disability in relation to the Code of Practice.

They provide a point of contact for local authorities, schools and colleges seeking health advice on children and young people who may have SEN or disabilities.

The DMO and DCO have an appropriate level of clinical expertise in addition to knowledge of the local health system and services.

NHS England Special Educational Needs and Disabilities (SEND) Quick Guides

The following NHS England Special Educational Needs and Disabilities (SEND) Quick Guides are available on the following website -

  1. Guidance for health services for children and young people with Special Educational Needs and Disability (SEND)
  2. Commissioning for transition to adult services for young people with Special Educational Needs and Disability (SEND)
Health – what to do if you are concerned about a health service you have received

If you have questions or concerns about the care you have received speak to the health professional involved or their manager in the first instance.

If your query remains unresolved you can contact the Patient Advice and Liaison Service (PALS), who can provide support, advice and information to help you.

If you are worried about the care you have received, you can make a complaint.

Enquiries are dealt with by the organisation that employs the health professional.

Please follow the relevant link below:

For health visiting and school nursing services:<>

For other Children and Young People community health services:<><>

For SOLAR:<><>

Healthwatch Solihull

Healthwatch Solihull is the local champion for health and social care. They are independent and are not part of NHS or care services. They:

  • Answer questions about local NHS and care services
  • Link to the Independent Complaints Advocacy Service (ICAS), supporting those making a complaint about NHS services
  • Gather information about what people think about NHS and care services to influence the planning and delivery of services.

Contact Healthwatch Solihull:

Healthwatch Solihull
Enterprise Centre,
1 Hedingham Grove,
Chelmunds Cross,
Chelmsley Wood,
Solihull, B37 7TP

Telephone: 03301 227453
Freephone: 0800 470 1518

Health Services Structure Charts

Health services can be confusing. There are commissioners who ‘buy the services’ and health providers who ‘deliver the services’.

The chart below shows health services for Children and Young People in Solihull. Across the top of the chart are the commissioners – NHS England, Solihull MBC (Public health) and the Birmingham & Solihull Clinical Commissioning Group (BSol CCG)

The boxes underneath show the health services which are provided. Further information as to the purpose of these services and what they can provide is outlined under the service headings on the local offer.

Health Services for Children Solihull