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Here at Solihull Council we are passionate about and committed to employing apprentices.

As a diverse and inclusive employer with a wide range of different jobs and professions, we are keen to increase the number of apprenticeship opportunities available.

Whatever your job is, working for Solihull Council gives you the opportunity to make a real difference to the lives of people in Solihull.

An apprenticeship gives you the opportunity to work alongside experienced employees in a mutually supportive environment, learning both ‘on-the-job’ and through your apprenticeship.

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About apprenticeships

What is an apprenticeship?

  • A real job with a recognised qualification on completion of the apprenticeship
  • An opportunity to earn while you learn
  • Supported training and development

What are the benefits of an apprenticeship?

  • You start earning straight away - apprenticeship salaries vary and depend on the level of apprenticeship you’re working towards. At the very least you’ll earn the National Living Wage which is currently £8.21 ph
  • You’ll continue learning and developing both through ‘on-the-job’ experience and through ‘off- the- job’ development. For all apprenticeships at least 20% of the time must be ‘off-the-job’ training.
  • You gain real work experience, not only in your chosen career where you’ll be working alongside other professionals who will be able to guide and support you, but you’ll also gain wider workplace skills.
  • Apprenticeship standards are developed by employers so are very relevant to each profession.
  • You gain a recognised qualification and there may be further opportunities for you to undertake other apprenticeships at higher levels to enable you to progress in your career.
Our apprenticeship programme

Our apprenticeship programme is a 12-month development programme to support your personal development and will run alongside your apprenticeship. In addition to attending the courses below, the apprenticeship programme will give you an opportunity to network with and learn from other apprentices from across the Council.

Underpinning the programme will be Insights Discovery which is a psychometric tool built to help people understand themselves, understand others, and make the most of the relationships that affect them in the workplace.

As an apprentice you will also be assigned a mentor who will be someone working in your team who will be able to help, support and guide you, not only in your work but also with your apprenticeship.

The apprenticeship training programme is as follows:

Positive Communication & Self-Awareness, 1 day

Learning Outcomes:

  • Identify key ways of being a more effective communicator
  • Reflect on your own experience of communicating
  • Explore the concept of transactional analysis and emotional intelligence
  • Define the barriers to effective communication and how they can be overcome
  • Build a prgamatic plan for dealing with disagreements

Becoming Personally Resilient, 1 day

Learning Outcomes:

  • Explore your own personal resiliance tool box packed with tips and advice to take away
  • Use your emotional intelligence to identify what negative feelings you may be experiencing and find ways to release these appropriately and build more positive emotions in order to thrive rather than survive in challenging situations
  • Identify where best to get support and draw on this network to help maintain balance
  • Recognise how the mind works to cope with pressure and develop a more positive mindset to maintain a confident and resilient outlook
  • Build confidence and self-belief to turn challenges into opportunities
  • Develop an action plan of how you  can apply the techniques and tips to your own  situation

Assertiveness, 1 day

Learning Outcomes:

  • Understand the significance of passive, aggressive and assertive behaviour
  • Deal with criticism and conflict assertively
  • Select the appropriate style of response in particular situations
  • Put the theory of assertiveness into practice, be more personally effective, positive and proactive

Time Management/Personal Effectiveness, 3 hours

Learning Outcomes:

  • Your time wasters identified
  • How can we manage?
  • Saving time
  • Planning and setting yourself objectives
  • Motivating yourself
  • Using calendar/diary management
  • Time management and agile working
  • Personal action planning

Insights Discovery Profile – Team Event, 1 day

Learning Outcomes:

  • Understand how Insights colour preferences influence our behaviour and those of others
  • Team event bringing all Council apprentices together to discuss their profiles, looking at ways to adapt and connect with others to get the best out of every interaction

Types of apprenticeship (see below)

Apprentices currently working for us

Apprenticeships we offer

We offer a range of apprenticeships which can vary in level and duration. Our current apprentices are working in the following areas:

  • Business Administration
  • Customer Services
  • Property Services (Electrician)
  • Civil Engineering
  • Education
  • Sports Coaching
  • Procurement
  • AAT (accountancy)
  • ICT
  • Payroll
  • Management Chartered and Operations
  • Data Analysis
  • Marketing

All our vacancies are advertised on WMJobs so please visit the site to find details of new opportunities. You can also register to receive alerts for when new positions become available.

How to apply for an apprenticeship

All our apprenticeships are advertised on WM Jobs.

Please visit the site to find details of new opportunities. You can also register to receive alerts for when new positions become available.

Before you apply, here are some useful tips to get the most out of your application:

  • Read the Job Description/Person Specification to make sure that you are interested in the job. Also, that you meet the criteria set out in the Person Specification as this will be used to decide who is taken forward to the interview stage.
  • When completing the online application form please ensure that you complete all the required information and that your answers are accurate.
  • It’s important that you check your application form for spelling, punctuation and grammar as this will be taken into account when the shortlisting for interview takes place.
  • Please ensure that you list all your employment on the application form giving full details of your employers.
  • Also, ensure that you enter all your relevant qualifications. Please note, if you are invited for interview you will be required to bring the original copies of your certificates with you.
  • When completing the ‘Further Details’ part of the application form, you should provide specific examples to evidence how you meet the criteria set out in the person specification. You should provide examples for all the ‘essential’ criteria on the person specification which have been identified as being measured from the application form and any of the ‘desirable’ criteria that you are able to evidence. The examples could be from previous work experience (either paid or unpaid), from college/school or from other activities you have undertaken in your leisure time.
  • In some instances rather than a ‘Further Details’ section, there may be specific questions for you to answer. In these cases please ensure that you read the questions carefully and give full answers again providing specific examples that support your answers.
  • On your application form you will be asked to provide two referees. If you’ve worked before or are currently working we would expect one of the referees to be your current or last employer. If you’ve not worked before, you may need to provide other referees such as college tutors. Please note family members or friends are not acceptable referees. Referees are not contacted unless we have sought your permission to do so.
  • We’re a member of the ‘Disability Confident Scheme’. Under this scheme, if you have a disability and you meet the minimum (essential) criteria for the job we will automatically offer you an interview.
  • When applying for jobs please ensure that you submit your application before the closing date as we are unable to accept late applications.
  • If you’re unsuccessful in your application this time (and for some jobs we do get large numbers of applications) please feel free to contact the recruiting manager – they should be able to give you some useful feedback for next time you apply.

Good luck!! 

Happy thoughts from our apprentices

I joined Solihull Council as an apprentice within Highways, and it was the beginning of many firsts and great experiences for me. It was my first job, involving my first pay check, my first induction, the first time I was being relied on, the first meetings and so, so much more. It has been the greatest feeling in the world.

Alex – Civil Engineering apprentice

An apprenticeship is a great way of getting paid, trained and getting relevant work experience in the area you want to work in for an extended amount of time. It’s been great because I learn best through being hands-on and the apprenticeship has allowed me to gain experience.

Victoria – Customer Service apprentice

Being a practical, hands-on learner the apprenticeship setup offered by Solihull Council suits my learning style and keeps me engaged daily with new tasks and on the job learning.

Mairead – Customer Service apprentice



In my view, an apprenticeship is the way forward; it gets you into a job early which gives you a much needed foot into the door of whatever career you wish to pursue.

Will - ICT apprentice in a school

I would definitely recommend an apprenticeship to anyone looking to train in a new industry or to progress in a current one. Getting paid to learn and getting an insight in the working world is the perfect way to train.

Joe - Electrical Installation apprentice

Working for the Council is one of the best decisions I have ever made. The people here are friendly and treat you like family. Whether you are struggling or lost etc., there is always someone you can turn to, to seek some advice and guidance. It is amazing the amount of skills I have learnt so far on this course, skills that I never thought will help me but actually do.

Blake - ICT apprentice

I genuinely could not have asked for a better opportunity than doing an apprenticeship with The Core Theatre and Solihull Council. It has given me the chance to learn and practice a lot of new skills, both in marketing and customer service. I had no previous experience serving members of the public, and my time here has made me very confident in doing so.

Kirstie - Marketing apprentice

Why join Solihull Council?

Solihull has been voted as one of the best places to live in the UK. As one of the most prosperous towns in the West Midlands, almost 70 per cent of our borough is designated as green belt. We enjoy great communication links with the M40, M42 and M6 all close by and an excellent network of railways plus, of course, an international airport. We are home to the award winning Touchwood Shopping Centre, National Exhibition Centre and the Genting Arena including Resorts World.

It is an exciting time for Solihull, although we are a relatively small local authority (c.7000 employees); we still have ambitious plans including the development of  UK Central and HS2.

Solihull, however, is a place of contrasts and one of our key priorities is to address the inequalities across the borough. The Council’s Vision for Solihull is that it will be a place where everyone has an equal chance to be healthier, happier, safer and prosperous and we want to ensure that all our residents have an equal chance to share in Solihull’s economic success.

Our purpose is ‘Great Lives and Great Services’ – to be an organisation that improves lives by delivering great services. We recognise that our employees are the key factor in achieving our vision and our purpose.

We believe that strong, well embedded values and behaviours are also essential for demonstrating to our residents what we see as being important. We expect all our employees to live by our values - open, honest, clear, approachable and keeping our promises - when they are representing and working for Solihull Council.

As a local authority we provide a wide range of services to our residents and this means that we have many varied job opportunities. We cover more than 30 broad areas of work, from IT to social work, and each one of these will include a range of different job types and professions.

Benefits of working for us

At Solihull Council we believe in recruiting the best person for the job, using fair and open selection based on knowledge, experience, skills and behaviours. We welcome applications from a diverse range of candidates.

In return we offer:

  • A friendly, supportive and inclusive working environment
  • Flexible working
  • Annual leave starting at 24 days and rising to 29 days after 5 years’ service with 8 public holidays and the opportunity to purchase up to 10 additional days holiday per year
  • A generous flexi-time scheme (available for most roles)
  • Access to the Local Government Pension Scheme
  • A wide range of learning and development opportunities
  • A range of family-friendly policies
  • Employee benefits including subsidised travel passes, childcare vouchers, confidential Employee Assistance Programme and staff discount card
  • We operate within the guaranteed interview scheme for candidates with disabilities

Managers of our apprentices say:

"Having Alisha as an apprentice has created numerous efficiencies and effectiveness in the working practices in our school admin department. She has fitted in perfectly and has brought her experience and expertise from other working environments that she has been involved in, to our school office. She is so enthusiastic and positive, has such a can do and eager to earn attitude - it is refreshing." 

Jane Hutchinson - Head Teacher, Monkspath Infant & Junior School

"We've had a Business Adminstration apprentice working part time in our office and have experienced many benefits. Emily has been tasked with carrying out various administrative duties from filing of cabinet reports and photocopying/printing documents to meeting and greeting visitors.  This has meant that we can get on with other work and finally complete those jobs that have been put on the back burner due to other more pressing deadlines.

"Emily has also brought fresh new ideas into the workplace, particularly with the Financial Operations newsletter, thereby keeping the interest of our readers."

Jayne James - Management Assistant

"Having an apprentice working within the customer services team has been extremely valuable, both for the service, and the apprentices. They have been able to absorb a wealth of knowledge across a range of Council services, and have provided a fresh approach to some existing processes within the team.

"The experience of having apprentices within the team has been a rewarding one, and I look forward to seeing their future development, and realising that their experience with us helped to shape their future path …. It has been a pleasure to mentor them and see them grow as individuals within the workplace."

Baillie Carleton - Team Manager, Solihull Connect

"I've been pleasantly surprised by the calibre of our apprentice who has progressed immensely since starting and has become a great asset to the team. By allowing him to work in different areas within the department it has increased his knowledge and ensured we have tailored his practical experience with his academic  studies. 

"As a manager it's rewarding to see the progress the apprentices are making and it is nice to pass on my experience and knowledge to a new generation of employees starting their path to new careers."

Paul Price - Senior Engineer

"Our apprentices are encouraged to quickly become valued members of the street lighting team, carrying out various daily tasks, such as the installation and maintenance of street lights, illuminated signs and traffic bollards. 

"They bring valuable information from their college learning to the department, by way of informing the team of new practices, regulations and updates. Over the years we have secured long term employment for a number of apprentices, of which some have worked within the department for almost 40 years."

Darron Allen, Senior Electrical Engineer


"Having been the first manager of several apprentices in Finance at Solihull Council I can honestly say it’s been both challenging and rewarding. The challenges come in the form of introducing a young person, for whom this may be their first job, to the world of work and having to explain everything from the basic to the complex, as this is all new to them.

"The rewards are many fold. To see a young person grow in both knowledge and confidence is a wonderful thing, and how their studies compliment the day job is good. Having someone with excellent IT skills in the team is a bonus. For me, helping to start a new person’s career is a huge part of why I love my job."

Lesa Carnegie - Payments Team Manager, Finance

"For the last six years we've regularly had apprentices working with us on the ICT Service Desk. It's been a rewarding experience for both our service and for the apprentices and on two occasions the apprentices have secured permanent positions within our team. 

"There are responsibilities that come with apprentices for the manager regarding their progression and support for their assessments but this extra work has always been offset by the quality of the work that the apprentices have provided and their enthusiasm to learn. They have all been valuable assets to our team especially when staff levels have been low."

Steven Burrows - Service Desk Analyst, ICT

"Georgia has been with the Corporate Procurement Service since September last year embarking on a Commercial Procurement and Supply Apprenticeship scheme and so far so good!

"This is the first time we’ve employed an apprentice so it has been (and will continue to be) a learning curve for both the department and Georgia. As a team, we have taken responsibility for her progress by including her in a wide variety of procurement activities, and she has embraced each and every challenge head-on, growing in confidence, taking ownership of her development and learning from those around her. I would recommend this “grow your own” approach. With the right individual, attitude and support it can be incredibly rewarding for all concerned."

Dan Rouse - Strategic Category Manager, Procurement

"Our apprentices in Highway Services have settled in well and are making valued contributions to the team and service delivery. They have shown interest and aptitude for the tasks they have been assigned and add a positive dynamic to the team structure."

Debbie Schneider - Senior Engineer

"Having Maisie as an apprentice has been a rewarding experience and I have to give her all of the credit for that as she has worked hard, listened to feedback and developed into a fully effective member of the team.

"I have watched Maisie grow in confidence as she learned about financial assessments and became more assured in dealing with peoples’ queries (and sometimes complaints). She has learned several aspects of the financial assessor role and is now confident enough to question matters if she thinks something is not right. 

"I am delighted that Maisie has been able to secure a permanent role. She has brought energy and a different perspective to the team."

Sarah Garrett - Senior Awards Officer


About Solihull

The present Metropolitan Borough of Solihull has existed since 1 April 1974 when the Local Government Act 1972 came into force and created the Solihull Metropolitan Borough Council.

This new Metropolitan Borough was formed by merging the old County Borough of Solihull with parts of Stratford and Meriden Rural District Councils. The new borough incorporated the civil parishes of Balsall, Barston, Berkswell, Castle Bromwich, Chelmsley Wood, Fordbridge, Hampton-in-Arden, Hockley Heath, Kingshurst and Meriden, covering a total area of 44,495 acres with a population of 206,700*.

Solihull has been voted as one of the best places to live in the UK. As one of the most prosperous towns in the Midlands, almost 70 percent of our borough is designated as green belt. We enjoy great communication links with the M40, M42 and M6 all close by and an excellent network of railways plus, of course, an international airport.

We are home to the award winning Touchwood Shopping Centre, National Exhibition Centre and the Genting Arena including Resorts World.

*2011 census

Did you know?

  • The name Solihull probably derives from the Old English sol hyll meaning 'muddy hill'.
  • People born in Solihull are referred to as ‘Silhillians’.
  • Solihull's motto is 'Urbs in Rure' which translates as 'the town in the country'.
  • The National Motorcycle Museum in Solihull houses the largest collection of British motorcycles in the world: 1,000 machines from 171 different manufacturers.
  • Solihull has over 1,500 acres of parks and open spaces - 14 of which hold the Green Flag Award status.
  • As well as Jaguar Land Rover, Solihull is also home to the Genting Arena, NEC and Birmingham Airport.
  • Traditionally, Meriden (one of the villages in Solihull) has been considered the geographical centre of England.

Famous Silhillians include:

  • Author - John Wyndham
  • Actors - Stephanie Cole, Lucy Davis, Felicity Kendal
  • Presenters - Simon Mayo, Richard Hammond
  • Newsreaders - Michael Buerk, Lizo Mzimba
  • Sportsperson - Martin Johnson (former England rugby captain)
  • Comedian - Stewart Lee