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Keeping people safe

Solihull Council and our partners provide leadership through the Solihull Safeguarding Adults Board to ensure that the most vulnerable adults in our community are protected from harm and abuse.

2017/18 priority: Making safeguarding personal 

‘Making Safeguarding Personal’ is about ensuring that safeguarding is something which is done ‘with’ and not ‘to’ people.

In 2017 we published our Safeguarding Adults CODE (Compassion, Outcomes, Duties, Empowerment) which sets out best practice minimum standards that anyone who is experiencing Solihull’s Safeguarding Adults Procedures can expect.

We also provided a variety of information leaflets so people can be more involved in the safeguarding process and we have supported individuals to identify the outcomes they wanted from the safeguarding process.

In our redesign of care and support services, we have worked to increase the profile of safeguarding within all our adult social care teams – making safeguarding everyone’s business – and this has meant we no longer require a  dedicated Safeguarding Team. Initial indications show an improvement in safeguarding performance, including a reduction in decision-making timescales.

Other achievements in 2017/18 included:

  • 31 venues in Solihull and Chelmsley Wood town centres have now signed up to the Safe Places Scheme, including shops, libraries, community centres and pubs. The scheme in Solihull is overseen by Solihull Action through Advocacy (SATA), and provides places where people with learning difficulties can go for help and support while they are out and about -
  • Nine organisations in Solihull are registered as Hate Crime Reporting Centres where victims of hate crime can report their incident in an environment of their choosing where they feel confident and comfortable. To report Hate Crime call the police on 101 or report it to one of Solihull’s Reporting Centres -
  • Alongside Solihull’s Trading Standards team, we ran a 'Take a Stand Against Scams' campaign in Kingshurst and Fordbridge focussed on scams and rogue traders, as well as fire safety and energy advice.

Keeping people safe - Richard’s story

Richard is a young man with severe learning disabilities, who lives at home with his family.

Richard is generally happy and enjoys life. However, last year people working with Richard had begun to notice changes in his behaviour, particularly when he was away from his home.

They started to ask questions about what might be going on, and it became clear that a member of Richard’s family had become verbally aggressive in the home and that this was  making Richard unhappy. The staff reported their concerns to the Adult Care & Support Team.

A social worker who already knew Richard and the family was assigned to the case, and identified the concerns as a safeguarding issue. Although Richard does not have the capacity to fully understand the situation or articulate his needs, the social worker knew him well and knew other people around Richard who he could go to for advice.

Through structured meetings with Richard and the people who knew him well, a solution was found that meant Richard was no longer witnessing any aggression in the home.

Richard’s behaviours soon settled, and his mum was grateful to his social worker for supporting Richard in a personal way that was right for him. She also said what a different it made having someone Richard knew supporting him through the whole situation.